Latest Flex Office Market Insights: What's New with Flex and Serviced Office Space in Australia

Membership Agreement

Membership Agreement

Terms of Agreement

This Agreement is between the User and Rubberdesk and describes the nature of the relationship between the parties and their obligations.

Rubberdesk is an online platform where businesses can find coworking and serviced office space typically, but not exclusively, by the month.

Rubberdesk is a platform, where Hosts list office Space available to be used by Guests either through Licence or Membership Agreement. Guests can find office Space that meets their needs. Hosts and Guests can discuss use of the Space to achieve their objectives.

Rubberdesk operates the online marketplace and does not act as an agent of any User.

Listing Space on the Site is free.

The Fee Schedule in this Agreement describes how Rubberdesk is remunerated. All prices shown on the Site are for guidance only and are inclusive of commissions and exclusive of tax and payment processing fees.

The Site and associated Services is operated by Rubberdesk Pty Ltd, a proprietary company with Australian Company Number 163 716 247.

Version 5.0


  • Booking: means the agreed licence of a Space between Host and Guest.
  • Booking Amount: means the value paid by the Guest for licensed Space.
  • Coworking Operators: professionally run coworking spaces or serviced offices as their primary business and have registered as such with Rubberdesk at the time of creating a Listing.
  • Facilities: mean all services which are described in the Listing, as being available for use by the Guest.
  • Fees: mean the Rubberdesk charges for use of the Service.
  • Guest: means a Guest Referral who enters into a Licence Agreement for the Space with the Host.
  • Guest Referral: means Guests, persons or corporations whose details Rubberdesk has sent to the Host by email and who Rubberdesk believes are interested in licensing Space from the Host.
  • Host: means the Principal to the Agreement.
  • Licence Agreement: means any agreement between Host and Guest in relation to the Space.
  • Licence Rate: means the rate used to calculate the Booking Amount and shown on the Listing or provided to the Guest by the Host.
  • Listing: means the description of the Space in the form of a webpage on the Site.
  • Service: means all the functions performed by Rubberdesk as a platform to connect Hosts and Guests and facilitate the Booking of Spaces.
  • Space: means the area to be licensed by the Host.
  • Standard Booking Amount: means the Booking Amount without deductions, incentives, offers or rebates offered by the Host to the Guest for the licensed use of the Space.
  • User: means anyone using the Site, Service or Space.
  • We, Our & Us: mean Rubberdesk Pty Ltd.
  • Website & Site: mean the website and alternative domain extensions to www.rubberdesk.

Contacting Rubberdesk

By email:

By phone: +61 1300 433 757

Our registered address is:
Rubberdesk Pty Ltd
9 Castlereagh St, Sydney, NSW, 2000

Acceptance of Agreement

This Membership Agreement (the Agreement) is accepted by the User when clicking the accept checkbox at login, sign up or by electronic signature (Accepted). The Agreement takes effect and is Accepted from when Accepted, when the Host first created a Listing on the Site or when a Guest Referral is sent to the Host, whichever is the earlier. By accepting the Agreement the User represents and warrants that:

  1. They have read the Agreement.
  2. They have the authority to enter into the Agreement.

Rubberdesk Obligations and Authorities

  1. Rubberdesk is directed by the Host to market the Space on the Site in line with the Site Terms and Conditions, as well as through affiliates appropriate for the purpose of licensing the Space.
  2. Rubberdesk will send by email suitable Guest Referrals to the Host for the purpose of licensing use of the Space.
  3. Rubberdesk will disclose all matters it is made aware of relevance to the Space and the licensing thereof.
  4. Rubberdesk makes no claim to the worthiness of the Guest Referrals or accuracy of Listings.
  5. Rubberdesk is authorised to deduct all fees outlined in the Fee Schedule of this Agreement from monies received from Guest or invoice the Host for any fees owed.
  6. Rubberdesk will issue tax invoices to the Host as necessary in respect to monies owed to Rubberdesk by the Host.
  7. Rubberdesk may issue remittance advice or recipient created tax invoices to the Host for all payments made to the Host.

User Obligations

  1. The Host is solely responsible for maintaining the Space in safe condition and in compliance with all applicable laws, regulations and ordinances and any applicable building requirements.
  2. The Host is solely responsible for ensuring that the Space is clean and ready to use at the start of each reservation period.
  3. The Host confirms that all Facilities described in the Listing are available as described and you are solely responsible for ensuring that the Listing is accurate and up to date.
  4. The Host is solely responsible for ensuring that the Booking of the Space through the Service does not violate any lease, licence or other agreements relating to the Space.
  5. When a Booking of a Space is accepted, the Host will ensure that the Space is available to the Guest on the date of the Booking. In the event the Space is not available to the Guest on that date, the Host shall make available to the Guest another Space in the same building of equal or larger size and similar configuration for the same monies.
  6. The Host is responsible for payment of all fees due in regards to successful Bookings made and as described in the Fee Schedule to Rubberdesk.
  7. The Guest is responsible for payment of the Booking Amount due in relation to the Licence Agreement ahead of commencement of each rental period to the Host.
  8. The User will notify Rubberdesk by email of any change to the User's email address for the purpose of communication between the two parties.
  9. The Host will respond promptly to Guest Referrals.
  10. In the event the Host receives a written Guest Referral from a source before the Guest Referral from Rubberdesk, the Host has a period of 4 business hours to reject the Guest Referral from Rubberdesk. Upon request the Host will provide details of the reason for rejecting the Guest Referral.
  11. After 4 business hours if not rejected, the Guest Referral is deemed accepted by the Host and Fees liable by the Host to Rubberdesk as per the Fee Schedule contained in this Agreement.
  12. The User is solely responsible for providing and maintaining accurate contact and payment information associated with your account, which includes without limitation applicable tax information, and the Host shall keep complete and accurate records regarding Space usage and payment by Guests.

Listing of Space

  1. There is no charge or fee associated with a Host listing their Space on the Site.
  2. The Host is responsible for ensuring the accuracy of the details included in the Listing on the Site, including the description of the Space, availability, the facilities available and the Licence Rate.
  3. The Host may request Rubberdesk make changes to the Listing, but this does not abdicate Hosts' responsibility to ensure the Listings are fair, accurate and up to date.
  4. The Host is solely responsible for establishing the Licence Rate of Space through the Site.

Licence Payment

  1. Rubberdesk offers the Service, and you understand and agree that We do not act as an insurer or as a real estate agent.
  2. A Guest uses a Hosts Space and any agreement entered into between the parties is between Host and Guest. Rubberdesk is not a party to that agreement.
  3. The Host will notify Rubberdesk within two business days of entering into an agreement to licence space to any accepted Guest Referrals, regardless of how long previously the referral was made.
  4. The Host is liable to pay Rubberdesk for the fees liable as outlined in the Fee Schedule in this Agreement, unless other terms agreed by email by Rubberdesk before commencement of such agreement.
  5. Rubberdesk will provide a tax invoice to the Host, and the Host will pay the amount owed within fourteen business days.
  6. The Host is responsible for any sales or value-added taxes or charges imposed by any government entity in connection with the use of the Service.

Additional Representations and Warranties

  1. Any Space offered by the Host hereunder is free of any known conditions or defects that would pose a hazard to or risk the safety of any Guest.
  2. The Host has sufficient rights in and to the Space to participate in the Service as a Host, including any applicable permits.
  3. The Host is responsible for maintaining its own insurance in respect of any potential loss, damage, expense or liability.
  4. The Guest is responsible for maintaining its own insurance in respect of its own property which it brings in to the Space and for its own liability to its employees and to third parties.
  5. The Host's participation in the Service will not violate or result in the breach of any agreement between the Host or Rubberdesk and any third party.


  1. The User hereby unconditionally releases Rubberdesk from any loss, liability, claim, demand, damage, costs and expenses, including reasonable legal fees, which the User now has or has ever had against Rubberdesk relating in any way to your use of the Service.
  2. The User acknowledges that Rubberdesk is an online platform, and that Rubberdesk makes no representation to the Guests, Hosts or Spaces on the Site.
  3. The User releases Rubberdesk, its officers and employees, from all actions, claims, costs, damages, demands, expenses and losses arising out of the Agreement in respect to:
    1. Any User's failure to comply with the Agreement;
    2. Any User's failure to comply with their obligations under the relevant Licence Agreement;
    3. Any User's failure to comply with any applicable act, law or legislation.
    4. Damage of property by any User;
    5. Personal injury or death of any person.


  1. Either party may terminate this Agreement at any time by written notice to the other party.
  2. Termination shall be without prejudice to either party's rights under this Agreement.
  3. Upon termination of this Agreement, all monies owing under this Agreement must be paid within five Business Days.

Privacy Statement

Rubberdesk complies with the Australian Privacy Principles as set out and maintained in the Rubberdesk Privacy Policy available on the Site.

Rubberdesk Fee Schedule

Rubberdesk Fees

Rubberdesk fees are 10% of the first twelve months' Licence value and are paid by the Host.

Unless otherwise agreed in writing, any expansions, extensions or increases to the Guests' licence within the initial twelve months, which result in increased Licence value will also be subject to 10% Rubberdesk fees.

For example:

  1. Guest Licences an office for 12 months for $1,000 /month (Licence Value $12,000). Rubberdesk 10% fees = $1,200, invoiced at start of licence period.
    1. If after two months from start of licence period, the Guest rents a larger office with a higher Licence Value, Rubberdesk fees apply to the excess.
    2. No further Rubberdesk fees after 12 months.
  2. Guest Licences an office for 6 months for $1,000 /month (Licence Value $6,000). Rubberdesk 10% fees = $600, invoiced at start of licence period.
    1. If after 6 months the Guest ceases renting with the Host. No further Rubberdesk Fees.
    2. If after 6 months the Guest extends the licence for 6 months for $1,500 /month (New licence value $9,000). Rubberdesk 10% fees = $900, invoiced at start of new licence period.

Rubberdesk Fee Entitlement

  1. Rubberdesk is entitled to Fees described here should a Space be licensed by the Host to a Guest Referral that was accepted before the termination of the Agreement.
  2. Rubberdesk is entitled to Fees from the Host if a Guest Referral licenses additional Space from the Host within twelve months of the initial Booking.
  3. Unless otherwise stated, all Fees and monies payable for Services provided by Rubberdesk are exclusive of local sales taxes.
  4. Rubberdesk is not liable for the repayment of any fees already paid by the Host in any event.

Copyright of The Rubberdesk Membership Agreement in all versions (including content and design) is owned by Rubberdesk.

Rubberdesk logo
Please wait...